HOW TO RESERVE

1.

CHECK TOUR AVAILABILITY

Please check our Tour pages to see our schedule and availability. Our tour dates are often booked well in advance. We recommend booking as early as possible to ensure reserving your preferred dates. Please feel free to contact us if you require additional information.

2.

FILL OUT TOUR INQUIRY FORM

Request your preferred dates by submitting a Tour Inquiry form through clicking on the Inquire Today button in our menu. A member of our team will reply to your request as quickly as possible and answer any additional questions.

The Tour Inquiry form link can also be found on each Tour page.

3.

SECURE YOUR BOOKING

To secure your spot on our Town and Area tours, Low Tide Ithaka Hikes and Full Day Polar Bear Tours, we require payment in full within 10 days of your reservation. A 50% deposit is required for our multi day trips with the balance due 90 days prior to departure.

Reserve Spot on our Northern Lights Call List

To reserve a spot on our Northern Lights Call list, a $15 non refundable deposit is required and is valid for the duration of your stay in Churchill. If the Aurora is visible before midnight you will be called and picked up from your accommodation to view the Northern Lights. Upon completion of the tour you will be charged the balance of your invoice.

PAYMENT

Cash or e-transfers are preferred methods of payment. We also accept Visa and Mastercard payments. Once payments and deposits have been received our cancelation policy is in effect.

Cancellation Policy

Cancellations due to Covid-19 related travel restrictions set in place by Manitoba’s Public Health department are fully refundable. Cancellations made up to 90 days prior to the trip departure are fully refundable minus a transaction fee of 10% of the total tour cost. Given the nature of our seasonal business and the relatively small window of operation, cancellations within 90 days of departure are non-refundable unless the dates in question are able to be filled. We will make every attempt to try and fill your spot in order to issue a full refund, but if unable we reserve the right to keep payment. Travel insurance is strongly recommended.

FAQS

How far in advance should I book my tours?

We recommend booking as far in advance as possible to ensure availability. This is especially important for travellers booking private tours or group tours.

How far in advance should I book my tours?

We recommend booking as far in advance as possible to ensure availability. This is especially important for travellers booking private tours or group tours.

What payment methods do you accept?

Cash or e-transfers are preferred methods of payment. We also accept Visa and Mastercard payments.